Well, getting straight to the point, the return envelope for the UPQ A01 has arrived.
Incredibly, it was handwritten! I suppose it conveys sincerity, or something… Perhaps this kind of demonstration of sincerity is necessary in Japan. I would have been perfectly happy with a label printed from the customer list. It makes me worry that perhaps someone told the president, “This is your fault for not doing things properly. Let it sink in! Address every one of them by hand yourself!” and she wrote them all in tears.
Inside were a sheet with these instructions, a padded return envelope, and a Hikyaku courier-service label.
To send it back, it appears that I should back up the data, remove the battery from the phone, put the phone in this padded envelope together with the form above, attach the label, and send it. They say they will not turn the phone on, but I still feel some resistance to sending a mobile phone as-is when it is not only packed with personal information but also full of relational privacy data. It could be stolen in transit. I plan to initialize it before sending it.
That is a bit of a hassle. Apparently, “initializing” an Android phone merely deletes the index, and the data remains recoverable. So it seems that one extra step is required: encrypt it first and then initialize it. The procedure was explained in detail on this page[1]. It is already late today, so I will try it tomorrow.
[1] Katsuya Tonomura, “Do This Before Trading It In! A Technique for Completely Initializing an Android Smartphone,” ASCII.jp x Digital http://ascii.jp/elem/000/001/005/1005347/ (retrieved 2015/9/28)
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